Aiken Tests and Price List

Aiken Workbench V2 is licensed under a subscription-based model. There are five subscription levels available:

FEATURESL1 - TRIALL2 - BASICL3 - ADVANCEDL4 - PREMIUML5 - CORPORATE
Auditing of all asset typesUNLIMITEDUNLIMITEDUNLIMITEDUNLIMITEDUNLIMITED
Testing of PC and MacUNLIMITEDUNLIMITEDUNLIMITEDUNLIMITEDUNLIMITED
Secure erasing of disk drives and mobile devices, creating erasure certificates.UNLIMITEDUNLIMITEDUNLIMITEDUNLIMITEDUNLIMITED
OS imaging (Windows, Mac, Linux)UNLIMITEDUNLIMITEDUNLIMITEDUNLIMITEDUNLIMITED
Number of PC Auditor simultaneously connected to one Main Server153040 per server50 per serverUNLIMITED
Number of Mobile Auditor simultaneously connected to one Main Server1234UNLIMITED
Number of HW Auditor simultaneously connected to one Main Server1234UNLIMITED
Free Aiken Workbench Cloud (1)   YY
SERVERSL1 - TRIALL2 - BASICL3 - ADVANCEDL4 - PREMIUML5 - CORPORATE
Number of allowed Main Servers per subscription11234
Number of additional Image Servers per Main Server 1246
External access to the database YYYY
Lot sync with remote database   YY
Server installation as a virtual machine    Y
SUPPORTL1 - TRIALL2 - BASICL3 - ADVANCEDL4 - PREMIUML5 - CORPORATE
Aiken direct support (2)Full (demo environment)Full FullFullFull
Maximum response time, within the next...(3)ASAP8 hours (9x5)4 hours (9x5)2 hours (9x5)2 hours (9x7)
Phone support    Y
Report and export formats created/maintained by Aiken (4) 50-200 € / format50-200 € / format50-200 € / formatY
Send & return device (5) 5 days3 days2 days1 day (paid return)
Assisted ERP integration(6)  YYY
FIXES AND UPGRADEL1 - TRIALL2 - BASICL3 - ADVANCEDL4 - PREMIUML5 - CORPORATE
Receive fixes / critical updatesYYYYY
Receive version upgradesYYYY
Priority on new requirements    Y
Custom version (7)    100 € / month
PRICEL1 - TRIALL2 - BASICL3 - ADVANCEDL4 - PREMIUML5 - CORPORATE
Monthly subscription0 €190 €290 €390 €590 €
Monthly subscription UK0 ₤175 ₤265 ₤355 ₤535 ₤

Notes

  • 1 Aiken Workbench Cloud will provide most of the Workbench capabilities without the need of a server. Start the machines from a pen drive, store your data on the cloud, and synchronise data with your Main Server at your convenience. The perfect tool for on-site services. To be released in 2019.
  • 2 Full Aiken support will be provided during the trial period to operate the product on the demo environment suggested in the Quick Evaluation Guide. A subscription to L2 or higher is required to receive support on a custom environment.
  • 3 Support hours are 9am to 7pm Central European Time (CET/CEST). Support on Saturdays and Sundays for L5 subscribers is provided for emergencies only.
  • 4 Aiken Workbench provides advanced tools to create reports and export formats. They are easy to use but require some learning. If you would rather avoid the hassle, we will create and maintain them for you. The price depends on their complexity.
  • 5 New products with new components and new technologies appear continuously. From time to time you may fi nd a product that is not properly started or recognized by Aiken Workbench. We can analyse most computers and devices remotely but, if that is not enough, you can send the device to us, we will expand or fi x our code, and return the device to you in the specifi ed timeframe.
  • 6 Aiken provides assistance for the integration with any ERP product and can develop customized plugins for automatic data transfers. The development work is not included in the subscription price.
  • 7 Aiken products are being continuously improved thanks to our customers’ suggestions. If a specifi c suggestion can be useful for all our customers, we will develop it for free and include it in the general version of the product. If a customer requires a special adaptation, we will charge the customer for the development work and also a monthly fee to maintain the custom version.
Testing Done on Each Device when Test and Assess service is done 
  
DescriptionComment
Motherboard TestSerial Number Audit, Logic Test
CPU Test 
HDD TestSerial Number Audit, Certified Data Wipe, Hours Used, Smart Test
Memory TestSerial number Audit, Smart memory Test
Optical Drive TestSerial Number Audit, Optical Drive Read test
Battery TestSerial Number Audit, Battery Life Left, Battery Charge
Webcam TestAuto Test / Manual input Check if Webcam working and will take picture
Screen TestAuto Test / Manual input Check if screen has blemishes and works
Keyboard TestAuto Test / Manual input check every key works
LAN TestPlus in Laptop pixie Boot Test
Wireless TestAuto Make sure data goes both ways
USB TestPhysical try each USB Port test
Trackpad Button TestPhysically Try button
Trackpad TestUsed whilst in Aiken Workbench
Speakers Right and LeftAudible sound test
Picture TakingAny cosmetic issues pictures taken again DB record and supplied to customer
  
  
For more information on how we can help you install Aiken workbench in your company and increase your productivity please contact us

Contact

Phone + 0333 666 7771
Email + This email address is being protected from spambots. You need JavaScript enabled to view it.
Technology House, Technology Road, Poole BH17 7DA, UK

Opening Hours

Monday - Friday + 9 AM - 5 PM

Forms

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