The last part of the standard for Certified Refurbished products. This standard will apply if selling to end users and will include how to package the goods and warranties etc. The standard will help achieve the WOW FACTOR, increase customer satisfaction and help decrease customer returns. This standard has helped CFA Trading achieve a less than 30 unit return/repairs/month against an average of 3000 units shipped per month.
Below we outline the elements we have implemented to help us achieve this phenomenal statistic.