Customer satisfaction has also increased, and as a result, returns have decreased...
At CFA Trading, we believe that the introduction of a benchmark grading standard within the PC and laptop refurbishment industry would be hugely beneficial. A Certified Refurbished standard would encourage all refurbishers to meet certain criteria to raise the standards within the industry as a whole. CFA have been utilising this model for several years and have found that in doing so we have been able to increase our revenue and profit margin overall. Customer satisfaction has also increased, and as a result, returns have decreased.
CFA believes that the Certified Refurbished standard falls into three categories:
We fundamentally believe that the Certified Refurbished standard should be used by all, from the smallest shop to the largest organisation within the refurbishment industry. All stages within the standard will be offered as a service or free at their lowest point of entry.
To reach the Certified Refurbished standard you must progress to stage three. You will be unable to progress to stage two until you have reached stage one, and will not be able to progress to stage three until you have reached stage two.