Certified Grading

Creating a benchmark standard for cosmetics within the laptop and PC refurbishment industry.  

we use a variety of cutting edge techniques to give the very best device refurbishment and to achieve that ‘as new’ look and feel to all products.

This is all about creating a benchmark standard for cosmetics within the laptop and PC refurbishment industry.  

Aiken Workbench V2 has the ability to quickly and efficiently take pictures of any cosmetic issues with all units tested to be stored on the database and reproduced when reporting. This is done via an Android App and we have found the optimum device for this purpose is a Samsung S6 mobile phone. 

To achieve a grade 1 standard the PC or laptop in question should not show any marks on the picture, even when it is zoomed in on. There should be no wear or tear evident in the pictures and no work keys or badges. Effectively, from the picture the unit should look and feel as good as new. At CFA Trading we believe that for the purposes of a Certified Refurbished grading standard, the Aiken V2 software Android app when used in conjunction with a Samsung S6 phone will create an effective benchmark for the industry. 

Age does not affect functionality of the device. The vast majority of devices are ex-lease and between 2 to 8 years old. Each device will be subjected to stringent testing and refurbishment process. There will be thorough cleaning; lid, palm rest and keyboard refinishing and repairing of plastics. At CFA we use a variety of cutting edge techniques to give the very best device refurbishment and to achieve that ‘as new’ look and feel to all products. Also, with modern software and hardware improvements any unit will look and function as good as it did when it was originally purchased. All devices are top tier corporate items which are built to higher standards than usual consumer devices sold on the high street. 

At CFA Trading we are so confident in the units that pass through our refurbishment process that each unit is provided with a minimum 12 month warranty to the end user. All warranties are underwritten by Lloyds of London so the end user can rest assured that their purchase will be covered for the duration of the warranty.

Certified Refurbished grading standards

New Open Boxed Refurbished

These are typically new devices that have been sent to a customer who refused or cancelled the order and sent them back. These are effectively new devices that cannot be sold as such. For example, Dell Outlet devices. These will have no signs of wear, look and perform as new, and will usually include all the original accessories.

Grade 1 - Lightly Used

This standard covers over 97% of the devices we sell; fully refurbished and impeccably clean. The device will be a great example for its age, and will have minimal signs of wear. There will be no cracks in the plastics.

There may be cosmetic wear on commonly used ports, like the network and power socket. Laptops in this grade may have minor marks on the corners of lids and hinges. This will be extremely minor but may be visible to the naked eye. However, they will not be visible if you take a picture with a digital camera.

There may be faint marks on laptop and tablet screens. These marks would be so faint that you could not take a picture of them with a digital camera. Any marks will not be visible from every angle, and will be invisible when device is in use. There will be no dead pixels, and no bruising.

With age, wear and tear does become more evident. 

Buy this item if a near perfect looking laptop or PC is important. For example, if it is intended as a gift, or will be used in the front of shop.

Grade 2 - Visibly Used

As with Grade 1, these devices will be fully refurbished and be very clean, but will have obvious signs of wear and tear. There will be no cracks in the plastics. A scratch will be visible if a picture is taken on the lid. There will be more evidence of wear on commonly used ports, like the network and power socket, and in the corners of lids and hinges in the case of laptops.

May be port covers missing but will still look like a Grade 1 everywhere else. However, these are minor cosmetic issues, none of which affect the functionality. There may be faint marks on laptop and tablet screens. These will be slightly visible in a picture and will be visible from most angles, but invisible when the device is turned on. There will be no dead pixels. There may be 1 or 2 slight white spots visible when displaying a white background.

With age, wear and tear does become more evident.  Any device which exhibits all the issues above is classed as Grade 3. Buy this item if you are looking for a fully functional device at a great price, and don’t need perfect cosmetics.

Grade 3 - Heavily Used

As grades 1 and 2, these devices will be fully refurbished and be very clean. However, they will have obvious signs of wear and tear. There may be minor cracks in the non-structural plastics. There will be more evidence of wear and tear on commonly used ports, like network and power sockets, and the ports may have minor cracks in them. The may be obvious damage around the corner of lids and hinges of laptops.

There could be major cosmetic issues, but nothing that will affect the functionality of the device. There may be marks on laptop & tablet screens. These will be visible from all angles and will be visible when device is in use. There may be dead pixels. There may be white spots which are visible when in use. With age, wear and tear does become more evident. 

No Grade 3 device will have all the issues described above. Any device with more than two of these issues will be classed as Grade 4, and broken down to be used for parts.

Buy this item if you are looking for a bargain, and don’t mind what it looks like.

Contact

Phone + 0333 666 7771
Email + This email address is being protected from spambots. You need JavaScript enabled to view it.
Technology House, Technology Road, Poole BH17 7DA, UK

Opening Hours

Monday - Friday + 9 AM - 5 PM

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