Unprecedented engineering and exceptional UK-based customer support
At CFA Trading, we put our customers at the heart of everything we do. We listen and respond to their needs as we constantly strive to provide a memorable experience.

Engineering

At the heart of the business, CFA’s experienced technicians work to the highest standards ensuring that the quality of all final products reach Grade A+ standards. Every device is thoroughly cleaned, inspected and ran through a rigorous advanced testing procedure.

Our technical team is the largest department within CFA, working on single repairs as well as batches of more than 1,000 units. We can proudly state that the company’s two chief engineers have a combined experience in the industry of more than 60 years!

This all ensures the highest quality for all our refurbished devices.


Warehouse

Our warehouse team ensure the accurate, professional handling of all stock including correct labelling, stock control & rotation. They also execute the last quality control stage, getting stock retail-ready and preparing orders for dispatch.

Apprentices: We believe that investing in the future and getting young people in employment is crucial; Our apprentices are trained and given the opportunity to start a career in IT. 

Their training usually begins in the warehouse where they learn the basics of stock control & handling. According to the warehouse team themselves, they also play a great part in lifting the whole company’s spirit with their youthful enthusiasm!


Sales Office

Every great business needs great administrators. As well as handling all the administration for the business our staff are also experienced in driving sales and handling a variety of customer enquiries. Online orders are also processed here as well as logistics for international customers.

This is also where our Sales Manager is based; responsible for sales, lead generation, and MAR (Microsoft Authorised Refurbisher) licenses.


IT Department

A reliable network and infrastructure is essential for any business, at CFA Trading we demand the best in the industry and our staff are proof of this.

Our IT Manager is responsible for secure and effective operation of all our computer systems and related applications. He ensures that our servers have 100% uptime as well as overseeing new system design, development and management.

 Our in-house Web Designer is also based here; responsible for maintaining and updating all our online identities as well as creating custom imagery.


Printing Department

CFA Trading’s printing department is regarded as one of the best in the UK. We are infact the only company in the UK that reprints keyboards. All of this work is done in-house using state of the art technology, such as the UV printer.

We also specialise in laptop lid printing and have a 3D printer.
To learn more about these services, please visit:
Keyboard Printing
Laptop Lid Printing
3D Printing


Spray Room

This is where the majority of the cosmetic work is done to make any device look as new. This job is much more involved than simply spraying, every device goes through several rigorous stages to give it that shop-bought look.

 Our technicians pride themselves in being able to take any device and bringing it up to Grade A+ standards.